Neil (The Guvnor) - With over 20 years experience in the licensed  trade, Neil first cut his teeth in bar management at the warm and welcoming establishment near Central Station, formerly known as Heroes. From there he progressed to the equally charming George & Dragon by Old Eldon Square and then to the renowned Duke Of Wellington (which in the last few years has been imaginatively rebranded as "The Duke" and is now known as, The Duke Of Wellington..??). In April 2005 Neil took the plunge and aquired his

first pub tenancy at the Newcastle Arms. Although rarely spotted behind the business side of the counter he can often be seen changing lightbulbs, polishing brass, standing on extremely tall ladders, munching on exotic cheeses, supping vintage Moet/Port and even more disturbingly, using skipping ropes!!! Catchphrase - "Half a Thornbridge please Barry, and stick it on the tab"

Barry (Assist) - Generally acknowleged to be the most handsome and intelligent member of staff on the payroll, Barry's first appointment within the pub trade (1988) was as a 15yr old glass collector at the Olive Grove, W.Bay (now known as the Hairy Lemon, or something equally as shite). At the age of 17 (yes, underage) he was a bar supervisor at Tynemouth's Park Hotel and at 21, bar manager to the Windsor Hotel in W.Bay. Despite a few career lows such as being sacked from The Sovereign (RIP) for being "too chatty" and also receiving the heave-ho from Eezy St. on his 21st birthday for being drunk & incapable, Barry has been a familiar face at the Arms since July 2003. Catchphrase - "Sorry mate but i think you've had too much to drink"

Ian (Asst.) - The final (and shortest) cog in the wheel of our ubiquitous management team. Although claiming to be only 25, Ian was actually born in 1836 (hence the hairline). At the age of 5 he presided over the expansion of Kew Gardens and was instrumental in the development of the Natural History Museum and London's Tate Gallery. With the outbreak of world war in 1914, P.M. Asquith aquired Ian's services as Commander in Chief to Britain's armed forces, a role which equipped him well when establishing the League of Nations (1919). Since then Ian has served as Governor to the Bank Of England, Lord Chancellor, Sec.General to the U.N. and Chief Scientific Advisor to NASA, but after cashing in his controlling stock options with Exxon and Microsoft can now afford to do what he loves best, ie pulling pints and drinking Sailor Jerry rum........and talking a lot !! Catchphrase - "Of course back in my day things were a whole lot different ... yammer, yammer, yammer)

Molly (Cellar Dog) - Barry's faithful collie-cross has just recently completed her BII Certificate in Beer & Cellar Management and is now in charge of stocks, purchasing and quality control for our ever expanding range of guest cask beer. Molly is probably best known to our early-bird drinkers (pi*sheads), as after cleaning the lines and stashing away the morning deliveries, she normally enjoys a light breakfast of sausages & milk and is on the bus home by opening time. Molly is currently studying towards her National Certificate for Personal Licence Holders and is sometimes utilised for crowd control on matchdays. 

Catchphrase - Seeing as dogs do not talk Molly has no catchphrase....that would be just plain silly. 

Drewlander - Despite being a typically lazy arsed, loaf-about student, Drew is surprisingly industrious behind the bar. Knowing for some time his finances dictated that a job was required, Drew held out until a vacancy became available within a 50 yard radius of his flat. Highly knowlegable about cask beer and micro-breweries he has been known to out-talk even Ian on several occasions when it comes to the amber nectar. Now in his final year of a B.Sc. in beard management, we are unsure of how long Drew will remain at the Arms, as apparently there is a position available at Ladbrokes across the road, which is a good 15 yards closer to home and will save on valuable commuting time. Catchphrase - "Ermmmm, I'm not sure I'm all that keen on that one...I think it's possibly a little bit too bitter/malty/ dry / fruity/ sharp/ hoppy/ light/ dark etc etc........!!!!" 

John - Snapped here, clearly the worse for wear after enjoying half a Kaliber shandy, John is a 2nd year undergraduate at Northumbria and is reading towards a B.Sc in Building Management??? When qualified he intends to pursue a M.A. in

garden water features with a view to a Ph.D. in tool box design. Regarded by many as being simply unemployable, in 2006 John was offered the opportunity of a part-time bar job by virtue of the fact that he is kind of related to the boss, and since then has grown both in stature and confidence. Following a recent, intensive residential training course, John can now replenish toilet roll in the gents & is also responsible for all on-site limes/lemons and ice buckets. John's ambition is to be Head concierge at Vallum Court high rise complex on the West Road. Catchphrase - "LAST ORDERS AT THE BAR THANKYOOOOOOOUUUUUU!!!!!!

Michelle - Only available for part-time shifts at present, due to the demanding  commitments of her main vocation as N.E. regional training officer to the British Institute of Innkeeping (B.I.I.). The majority of her working life is spent teaching others connected to the trade how to run a "tight-ship," so we are more than privileged to have her expertise and know-how at our disposal. She certainly keeps the lesser-experienced staff on their toes. Michelle has recently revised our staff training manual and keeps us all informed of any changes in licensing law that may affect our business. When short of cash, Michelle has been known to hustle the old & vunerable into buying one of her out-of-date stash of Stagecoach dayrider bus tickets. You have been warned!!!!  Catchphrase (Michelle has so many that it is impossible to choose...) 

Margaret - Picture right (on her lunch break) has been running pubs in and around Newcastle for more than 20 years & has probably forgotten more about bar management than Neil, Barry & Ian will ever know. As our resident, daytime front-of-house co-ordinator, Margaret is the person to thank for the immaculate and well-drilled running of our pub, which she achieves by the use of her cunning Jedi mind-tricks on fellow members of staff. Although assistance is often required to reach the top shelf optics, do not be fooled by her demure appearance, as when the lads need help with the dray, Margaret can be often be found in the cellar with a 36 gallon keg of Carling over each shoulder. When not at work she enjoys no better way to relax than by returning unwanted items/goods to Marks & Spencers. Catchphrase - If you're going down the Co-Op would you mind putting my Lottery tickets on.