Neil (The Guvnor) - With over 20 years experience in the licensed  trade, Neil first cut his teeth in bar management at the warm and welcoming establishment near Central Station, formerly known as Heroes. From there he progressed to the equally charming George & Dragon by Old Eldon Square and then to the renowned Duke Of Wellington (which in the last few years has been imaginatively rebranded as "The Duke" and is now known as, The Duke Of Wellington..??). In April 2005 Neil took the plunge and aquired his first pub tenancy at the Newcastle Arms. Although rarely spotted behind the business side of the counter he can often be seen changing lightbulbs, polishing brass, standing on extremely tall ladders, munching on exotic cheeses, supping vintage Moet/Port and even more disturbingly, using skipping ropes!!!

Catchphrase - "Half a Thornbridge please Barry, and stick it on the tab"

Barry (Assist) - Generally acknowleged to be the most handsome and intelligent member of staff on the payroll, Barry's first appointment within the pub trade (1988) was as a 15yr old glass collector at the Olive Grove, W.Bay (now known as the Hairy Lemon, or something equally as shite). At the age of 17 (yes, underage) he was a bar supervisor at Tynemouth's Park Hotel and at 21, bar manager to the Windsor Hotel in W.Bay. Despite a few career lows such as being sacked from The Sovereign (RIP) for being "too chatty" and also receiving the heave-ho from Eezy St. on his 21st birthday for being drunk & incapable, Barry has been a familiar face at the Arms since July 2003. 

Catchphrase - "Sorry mate but i think you've had too much to drink"

Molly (Cellar Dog) - Barry's faithful collie-cross has been accredited with her BII Certificate in Beer & Cellar Management and is now in charge of stocks, purchasing and quality control for our ever expanding range of guest cask ale. Molly is probably best known to our early-bird drinkers (pi*sheads), as after cleaning the lines and stashing away the morning deliveries, she normally enjoys a light breakfast of sausages & milk and is on the bus home by opening time. Molly is currently studying towards her National Certificate for Personal Licence Holders and is sometimes utilised for crowd control on matchdays. 

Catchphrase - Seeing as dogs do not talk Molly has no catchphrase....that would be just plain silly. 

Margaret - Picture right (on her lunch break) has been running pubs in and around Newcastle for more than 20 years & has probably forgotten more about bar management than Neil, Barry & Stew will ever know. As our resident, daytime front-of-house co-ordinator, Margaret is the person to thank for the immaculate and well-drilled running of our pub, which she achieves by the use of her cunning Jedi mind-tricks on fellow members of staff. Although assistance is often required to reach the top shelf optics, do not be fooled by her demure appearance, as when the lads need help with the dray, Margaret can be often be found in the cellar with a 36 gallon keg of Carling over each shoulder. When not at work she enjoys no better way to relax than by returning unwanted items/goods to Marks & Spencers.

Catchphrase - If you're going down the Co-Op would you mind putting my Lottery tickets on.